Delivery

Delivery Area

We deliver within Poland and to most European Union countries. A complete list of available countries and costs is visible in the cart before placing an order.

Costs and Estimated Delivery Time

Zone Cost Estimated Delivery Time*
Poland PLN 14.99
PLN 0 for orders over PLN 200 		2–5 business days
Central Europe
(Germany, Austria, Czech Republic, Slovakia, Hungary, Italy, Netherlands, Belgium, Romania, Croatia, Slovenia, Lithuania, Latvia, Estonia, Luxembourg)		 PLN 39.99 3–7 business days
Western and Northern Europe
(France, Spain, Portugal, Ireland, Denmark, Sweden, Finland, Bulgaria, Greece, Malta)		 PLN 59.99 4–10 business days

*Delivery time is calculated in business days from the moment payment is received and includes order preparation and carrier delivery. The given times are approximate. Delivery time may vary depending on product availability.

How Order Fulfillment Works

  1. We begin order fulfillment after payment is received.
  2. We cooperate with warehouses located within the European Union. Completing an order usually takes 1–2 business days, but for some products, it may take longer — depending on their current availability.
  3. Shipments are delivered via courier service. After dispatching the package, you will receive an email with a tracking number and a link to track it.
  4. If the order includes products with different completion times, the shipment will be dispatched after the entire order has been completed. Upon your request, we can split the order into separate shipments — please email us at: [EMAIL ADDRESS].

Your Delivery Rights

  1. In accordance with the provisions of the Civil Code, goods will be delivered to you no later than 30 days from the date of contract conclusion, unless otherwise agreed.
  2. If we fail to meet the delivery deadline, you may set an additional deadline for us, and if it expires without effect — withdraw from the contract and receive a refund of all payments.
  3. The risk of accidental loss or damage to the goods passes to you upon delivery of the shipment.

Delivery Issues

  1. If the shipment does not arrive within the estimated timeframe, please contact us: [EMAIL ADDRESS] — we will check the status and clarify the matter with the carrier.
  2. If the package shows visible signs of damage, we recommend preparing a damage report in the presence of the courier and contacting us immediately. The report facilitates the handling of the case but is not a condition for accepting a complaint.
  3. Failure to collect the shipment is not equivalent to withdrawing from the contract. In the event of an uncollected package being returned, we will contact you to arrange redelivery or formal withdrawal from the contract.

Current delivery costs for your address are always visible in the cart before confirming the order.